the Experts in Property estate agents across Cornwall, Devon, Dorset, Somerset and Bristol are among the most clued up in the region, with more than 700 delegates from the 80 PSE offices having attended training courses from the network’s comprehensive training programme in the last two years.
Designed and provided by the network, the training programme is popular with directors, managers, negotiators and admin staff and serves a number of purposes: to expand and sharpen their knowledge, skills and expertise; to keep them up to date with changes in legislation and legal requirements; and to make sure they are abreast with developments in products, services and technology, enabling them to constantly enhance and broaden the range and quality of services they provide while operating to current guidelines and upholding excellent standards.
The network holds regular starter and advanced courses on its computer software as well as SEO, websites and social media . The human resources courses are always popular as they keep agents up to date with the latest employment law and teach techniques to recruit and retain the best, most efficient and personable members of staff.
The network has welcomed some of the most highly-regarded and renowned industry and business trainers, including Stephen J Brown and the UK’s leading estate agency trainer and business consultant, Adam Walker. Another popular subject in which the courses are almost always full is photography and the network has held a number of sessions on both camera skills and photographic software to help agents take and improve photographs for the best possible property marketing shots.
Most Property Sharing Expert estate agencies also incorporate a lettings department and the network is pleased to offer regular lettings-focussed courses including those on compliance, legislation, understanding proceedings, mastering inventories and handling disputes.
The network has also gone back to basics with courses titled ‘An introduction to estate agency’ and ‘A-Z of Estate Agency’ as well as sessions on selling, leadership and management, market appraisals, negotiation and telephone skills as well as Health & Safety and emergency first aid.
Legislation and compliance is ever important so courses are also held on Consumer Protection guidelines and compliance with the OFT (Office of Fair Trading) and the NAEA (National Association of Estate Agents)
In addition, ‘Sales Progression and the Conveyancing Process’ is one of the most valued courses as it details the process that property transactions take after sales have been agreed, enabling staff to maintain delivery of the best level of service, tracking the progress and confidently relaying the status of transactions to buyers and sellers, until completion.
Steve Moir, chairman of the Experts in Property , the largest network of independent estate agents in the region, said: “We are thrilled that so many of our member estate agencies are embracing our training programme and attending the courses – it just shows how committed they are to providing the very best to their clients and their staff.”
Training is just one of the benefits that comes with membership to the Experts in Property . Member estate agencies also receive admin support and a wide range of business services including HR and PR as well as negotiated economies of scale from suppliers, enabling them to get on with the job of selling homes for clients, efficiently and productively with competitive fees.
For further information or to find your nearest Expert in Property office, visit www.theexpertsinproperty.co.uk
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In the photograph: Steve Moir, chairman of the Experts in Property
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For further information: Samantha Bosher, Bubble PR, 07957 364179, firstname.lastname@example.org